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Terms

Terms of Service

Effective date: [Effective date]

These Terms are a draft that has not yet been reviewed by a lawyer. We will replace it with the final version and publish the effective date and revision history after review. This English version is a translation; if it differs from the Korean version, the Korean version prevails.

Article 1 (Purpose)

These Terms set out the conditions and procedures for using the doneix website, web app, mobile and desktop apps, API and MCP connections (the “Service”) provided by [운영자 상호] (the “Operator”), and the rights, obligations and responsibilities of the Operator and users.

Article 2 (Effect and changes)

  • These Terms are posted in the Service and take effect when a user agrees to them at sign-up or uses the Service.
  • The Operator may change these Terms within the limits of applicable law. Changes, with their effective date and reason, are announced in the Service at least 7 days before they take effect (30 days for changes unfavourable to users).
  • If you do not agree to a change, you can stop using the Service and delete your account. Continuing to use the Service after the effective date means you accept the change.

Article 3 (Accounts)

  • You can create an account with email or with an external sign-in supported by the Operator (Google, Apple and others).
  • Account information must be accurate. You are responsible for your password, two-factor authentication methods and personal access tokens.
  • If you learn that your account has been used without permission, change your password, revoke your tokens immediately and tell the Operator.

Article 4 (Providing and changing the Service)

  • The Service provides management of tasks, projects, boards and places, ordering by time of day and location, notifications, an AI assistant, calendar connections, shared lists and more.
  • The Operator may add, change or discontinue features. Significant changes unfavourable to paying users are announced in advance, and if benefits of an already paid period are reduced, the Operator refunds the remaining period pro rata or takes an equivalent measure.
  • The Service may stop temporarily for maintenance, failures or outages of external services (cloud, AI models, calendars, payment providers and others).
  • Features and apps marked as preview or beta are provided unfinished and may change without notice.

Article 5 (Paid subscriptions)

  • The Service offers a free plan (Free) and paid plans (Plus, Pro). Plan benefits, price, currency, whether tax is included and billing period follow what is shown at checkout. Plan benefits are listed on the Pricing page.
  • Paid subscriptions are sold on the web only, and payments are processed by the payment agent Xsolla (Xsolla (USA), Inc.).
  • Subscriptions renew automatically every chosen period (monthly or yearly), and the fee is charged to your registered payment method on the renewal date. Price increases are announced before the next renewal.
  • You can cancel at any time in subscription management in settings. Cancelling stops the next renewal, and you keep paid benefits until the end of the period already paid for.

Article 6 (Withdrawal and refunds)

  • You may withdraw your purchase under applicable laws such as the Korean Act on the Consumer Protection in Electronic Commerce. If you have not used paid benefits after payment, you can request a full refund within 7 days of the payment date.
  • Refunds after paid benefits have been used or after 7 days follow [to be decided after legal review: whether and how pro-rata refunds apply].
  • If you could not use the Service normally due to the Operator’s fault, the Operator refunds that period or extends your subscription accordingly.
  • Refunds are made to the original payment method and may take time to be processed by the payment agent and card issuer. Deleting your account cancels an active subscription first, and refunds for the remaining period follow this Article.

Article 7 (AI features)

  • The AI assistant uses AI models. Ordering by time and place, daily capacity calculations and rescheduling previews use rules in the Service and do not by themselves send data to an AI provider. AI results may be inaccurate, incomplete or different from what you intended. Check important events, deadlines and decisions yourself.
  • Tasks the AI assistant creates or changes are carried out within your request and permissions, and can be restored with the change history and undo.
  • AI results are not professional advice, including medical, legal or financial advice.
  • Each plan has limits on AI requests and cost. When a limit is reached, AI features are restricted until the next limit period.

Article 8 (Location-based features)

Place reminders and location ordering work only with the device location permission you grant. Location detection can be late or missed depending on the device’s GPS and network and the operating system’s policies, so use time-based reminders as well for things that must not be missed. Location data is handled according to the Privacy Policy.

Article 9 (Your content)

  • You own the rights to the tasks, notes, places, boards and other content you enter into the Service.
  • The Operator stores and processes your content only as needed to provide and maintain the Service, and does not use it for advertising or sell it.
  • Content posted to a shared list can be seen by that list’s participants, who may keep copies.
  • You can export your data at any time. We recommend backing up important data regularly.

Article 10 (Prohibited conduct)

You must not:

  • use another person’s account or information, or collect or share another person’s personal information without consent;
  • hack or disrupt the Service or other users’ systems, or access it by abnormal means or send excessive requests;
  • bypass limits with automation tools, the API or MCP connections, or resell the Service;
  • store or share illegal information, malware, spam, or content that infringes the rights of others;
  • use AI features in violation of the law or the AI model provider’s usage policies.

Article 11 (Restriction and suspension)

  • If you violate Article 10 or seriously harm the operation of the Service, the Operator may restrict features or suspend your account after telling you the reason. In case of an urgent security risk, the Operator may act first and notify you afterwards.
  • You may object to a restriction through customer support, and the Operator will tell you the outcome of its review.
  • Paying users suspended without fault of the Operator may not be refunded for the suspension period.

Article 12 (Termination and account deletion)

You can permanently delete your account in settings at any time. Account data is then erased according to the Privacy Policy and cannot be restored. Handling of accounts not signed in to for more than one year follows [to be decided after legal review].

Article 13 (Limitation of liability)

  • The Operator is not liable for damage caused by natural disasters, failures of external services, problems with your device or network, or your own fault.
  • The Operator does not guarantee the accuracy or timeliness of AI results, location detection or notification delivery, and is not liable for damage from decisions based on them unless caused by its intent or gross negligence.
  • Unless caused by the Operator’s intent or gross negligence, the Operator’s liability to you is limited to the amount you paid the Operator in the 12 months before the damage occurred, except where applicable law does not permit such a limitation.

Article 14 (Governing law and disputes)

  • These Terms are governed by the laws of the Republic of Korea.
  • If a dispute arises, please contact customer support first. The Operator will try in good faith to resolve it by discussion.
  • If it is not resolved by discussion, a lawsuit may be filed with the competent court under the Korean Civil Procedure Act. You may also apply for mediation to a dispute mediation body such as the Korea Consumer Agency.

Article 15 (Operator information and contact)

Company [운영자 상호]Representative [대표자]Business registration no. [사업자등록번호]Mail-order business report no. [통신판매업 신고번호]Address [사업장 주소]Phone [대표 전화번호]Email support@021flow.comHosting [호스팅 서비스 제공자]

Revision history

  • [Effective date] · First version
Terms of Service · doneix